Diamond Dental

Effective as of July 2026,

How do I know if I am eligible to receive classes or services?

You must be at least 18 years old with a valid government-issued ID. Clients aged 16 or 17 may participate with written parental/guardian consent provided during consultation. All clients must complete a consultation and waiver before receiving any service or attending a class.
 
What are the requirements to receive a consultation and do they cost anything?

There are zero requirements for consultations. They are 100% FREE, but mandatory prior to booking. This helps determine your eligibility, tailor services to your specific needs, and ensure your safety and satisfaction.
 
How do I attain a Diamond Smile?

After a personalized consultation with Diamond, you’ll be guided through a process rooted in certified training and industry-approved cosmetic practices. We’ll first discuss your dental habits, visit frequency with your primary dentist, and your overall oral health. You’ll then receive a breakdown of the whitening process, home care, and product usage.
 
What is the teeth whitening process like?
1.    After consultation, you’ll receive your personalized Diamond Smile Whitening Kit.
2.    We’ll apply a 16% hydrogen peroxide gel, which is non-toxic and safe to swallow.
3.    A LED heating lamp will activate the whitening gel in 20-minute timed intervals. This is a same day/result service of 1 hour.
4.    You will rinse and reapply per your chosen package (Diamond Dip or Big Bling).
5.    A gum protectant will be applied for comfort and safety.
6.    Aftercare and home instructions will be provided.

Note: This is a cosmetic enhancement only. Diamond is not a dental provider, and no medical or dental treatment will be performed.

When will I notice a difference?

Most clients see a visible difference after just one session. Some may require additional sessions based on enamel condition, dietary habits (coffee, wine, tobacco), and time since last cleaning.
 
What forms of payment are accepted?

We accept:
✔️ CashApp
✔️ PayPal
✔️ Square
✔️ Navy Federal
✔️ Zelle
✔️ Chime

 

❌ No insurance of any kind is accepted.
All services require a non-refundable deposit to secure your appointment.
 
What is the upkeep for my Diamond Smile?

Your kit includes everything needed for proper aftercare. Follow Diamond’s guidance for best results.
✔️ Re-whitening is recommended every 6 to 12 months, depending on lifestyle.
✔️ Avoid staining agents (coffee, red wine, smoking) for 24-48 hours after treatment.
✔️ Maintain regular dental cleanings with your dentist.
 
Do you offer mobile/in-home services?

Yes! Diamond offers mobile appointments for an additional fee:
•    Local travel fees start at $20+
•    Out-of-state clients will incur travel/incidental fees starting at $100
Travel fees are calculated during consultation and vary based on distance from the 757 Virginia areas.

Important: Clients must provide a clean, safe, and well-lit workspace. No pets or children may be in the immediate service area during procedures for safety reasons.
 
Do you offer classes or training?

Yes! Diamond offers hands-on and virtual training courses for beauty entrepreneurs and aspiring whitening technicians.
•    Must be 18+ (or 16+ with consent)
•    Includes certification, product knowledge, legal guidance, and marketing tips
•    Call/text (757) 927-1397 for class dates and registration
 
How long will it take for my order to ship?

Shipping typically takes 3–5 business days, but during holidays or unexpected delays, it may take up to 7–10 business days. You will receive tracking info once your order is fulfilled.
 
Do you offer refunds or rescheduling?

❌ Deposits are non-refundable under all circumstances.
✅ You may reschedule your appointment if done 48 hours in advance.
🚫 No-shows or late cancellations forfeit deposits and may be blocked from future bookings.
 
What if I have health conditions or sensitive teeth?

Please disclose all health conditions, medications, or prior reactions during your consultation. Mild tooth or gum sensitivity is common and temporary, but you must sign a waiver acknowledging this risk.

If you have:
•    Recent dental work
•    Open wounds/sores
•    Braces or oral hardware

…you may need to delay services until cleared by your primary dentist.
 
Where can I find your full policies?

For detailed policies, travel info, service rules, and cancellation guidelines, please see our updated [2025 Policies Section] or visit our official website.
 
Still have questions?

Text or call Diamond directly at (757) 927-1397 for personal consultations and service recommendations.
- Follow @DiamondFacesLLC on social media for beauty tips, client transformations, and updates. 💎